Home > Return and Exchange
                          Return and Exchange

                          If the product has quality problems, please contact our customer service staff in time to return and exchange the goods. Without permission, no return will be accepted.


                          Including but not limited to the following situations will not be returned:


                              (1) Special specification products, customized products

                              

                              (2) Leaked or damaged chemicals

                              

                              (3) Products with fuzzy product labels that affect information recognition

                              

                              (4) Frozen products that have been opened

                              

                              (5) Products that cannot be sold due to product damage during the return


                          Customers need to package the products properly. If they require low-temperature storage, they need to carry out corresponding low-temperature packaging, otherwise the customer will bear the loss.


                          For all returns and exchanges other than quality problems, we will charge a 15% handling fee for storage and testing, with a minimum of RMB 100.



                          Service
                          Hotline
                          022-1561561656
                          After sale
                          022-1561561656
                          Online service time: 9:00-18:00 on weekdays
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